Privacy Policy

1. Introduction

Our privacy policy details the terms for collecting and handling user data. The website getkiosq.com is owned and operated by Kiosq (by ProCodeBase), providing a complete digital storefront platform for Instagram sellers and small businesses in India.

By visiting our website or creating an account, you agree to this privacy policy.

2. Legal Age

By accepting this Privacy Policy, you confirm that you are of legal age (18 years or older) or have obtained parental or guardian consent to access our platform. If you are underage and creating an account, please use your parent's or guardian's contact details.

3. Personal Information We Collect

We collect personal information when you register as a seller or customer on our platform, including:

You provide this information voluntarily to use our platform and services.

4. How We Use Your Personal Information

We use the information collected for the following purposes:

5. Business & Transaction Data We Collect

We collect business and transaction data when you use our platform, including orders placed, subscription details, payment records, invoices, complaints, and delivery information. This data is necessary to operate the service and is stored securely in our database.

6. How We Use Transaction Data

Transaction data is used to fulfil orders, generate invoices, process payments, calculate analytics, and provide you with a complete view of your business activity through your dashboard. We do not use this data for any purpose beyond operating your account.

7. Disclosure of Information

Kiosq does not sell, trade, rent, or share your personal or business information with third parties for marketing purposes. We may share data with:

8. Opt-Out

You may opt out of WhatsApp notifications by contacting our support team. To request deletion of your account or personal data, please submit a request to support@procodebase.com.

9. Information Retention

We retain your personal information for as long as your account is active or as needed to provide our services. Upon account closure, personal data is purged within 90 days unless retention is required by law. Transaction data (orders, invoices, payments) may be retained for up to 7 years for compliance purposes.

10. Cookie Policy

Our website uses session cookies to manage authentication and maintain your logged-in state. These cookies are automatically deleted when you close your browser or log out. We do not use tracking or advertising cookies. Cookie data is not personally identifiable and is never sold or shared with third parties.

11. WhatsApp OTP & Notifications

We use the Meta WhatsApp Cloud API to send OTP codes for login and transactional notifications (order updates, payment reminders, delivery alerts). Your phone number is used solely for these purposes and is never shared with other businesses or used for unsolicited messaging.

12. Security Procedures

We implement industry-standard security measures to protect your data, including:

13. Arbitration

Any disputes arising from this policy — including breaches, terminations, or its validity — will be resolved through binding arbitration in accordance with applicable Indian laws. Both parties agree to pursue arbitration before initiating any legal action.

14. Governing Law & Jurisdiction

This Privacy Policy is governed by the laws of India. By agreeing to this policy, you consent to the jurisdiction of courts in Bengaluru, Karnataka for matters not resolved through arbitration.

15. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. We allow a 14-day window between the publishing and effective dates where applicable. Continued use of our platform after the effective date signifies your acceptance of the updated policy.

16. Contact Information

Any questions related to this Privacy Policy should be directed to support@procodebase.com or via our Contact page.